Refund and Cancellation Policy

Last updated: February 18, 2024

Thank you for shopping at Chintu Party And Events.

If, for any reason, You are not completely satisfied with a booking We invite You to review our policy on refunds and returns.

The following terms are applicable for any service you have booked with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Chintu Party And Events, Nagaraj Reddy Building, Dadi Reddy Building, Huskur Gate, Electronic City Post, Bangalore 560100.
  • Goods refer to the items offered for rent on the Service.
  • Orders mean a request by You to rent Goods from Us.
  • Service refers to the Website.
  • Website refers to Chintu Party And Events, accessible from chintupartyandevents.in
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

. Cancellation made prior to 60 days of the event is eligible for a full refund.

. Cancellation made before 30 days of the event is entitled to a 60% refund.

. Refunds will not be granted for cancellations made within 30 days of the event.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By phone number: 08105363088

We will reimburse You no later than 14 days from the day on which the booking is made. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Returning Rented Goods

You are responsible for the cost and risk of returning the rented Goods to Us. You should send the Goods at the following address:

Nagaraj Reddy Building, Dadi Reddy Layout, Huskur Gate, Electronic City Post, Bangalore 560100

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 08105363088